Frequently Asked Questions

We ship Monday-Friday depending on the destination of the recipient and the weather at the destination. We reserve the right to hold shipments to the following week, if it will be held over the weekend.

We print gift messages on a fold over linen card. On the first page of the checkout process, there is a text box that you can include gift messages, or special requests. If you have already placed your order, you can send your request to orders@gearhartschocolates.com and we will take care of it.

We sure do...regular rates apply!

Unfortunately, our platform only allows one shipping address per order. You will need to place multiple orders for multiple addresses. 10 or more? Contact our business sales for bespoke service.

You can submit a request for future delivery in the gift message/comment section of checkout. We will do our best to accommodate.

If you applied any discounts to your order you may have reduced the subtotal below $75. That is the most common issue.

For online orders, you will be sent tracking information links for your order. We do not provide tracking information for phone orders but can track a package upon request if the is an issue.

You can select "Local Store Pickup" as a free shipping method. We will send you a follow up email when your order is available to pick up.

Online Gift Cards are sent to the purchaser's email address. You can print and mail, or forward along to the recipient with your own gift message

We pack our shipments based on the temperature of the destination. For warm weather, we use insulated packaging and frozen gel packs. We have had lots of practice and can ship year 'round anywhere in the US.

Ganache is an emulsion of chocolate, cream and butter and is the foundation of most of our signature line of fine chocolates.

We source most of our chocolate from top quality producers in Ecuador and Peru.

Signature Line: We formulate our fine chocolates to be good for 1 month at comfortable room temperature, though we suggest enjoying within 2 weeks for best flavor. Other products have much longer shelf lives( Caramels-3 mo., Toffees-6 mo., Bars-1 year.

Store in a cool, dry place...good chocolate does not like the refrigerator! If you need to store for a long period, double wrap and freeze.

Of our signature line, the only flavor that is not-gluten-free is the Malted Milk-Hazelnut.